TERMS OF SERVICE

These terms cover your use of this website and, where noted, the digital services provided by WeAnchor LLC, a Florida limited liability company ("WeAnchor," "we," "us"). Using this site means you accept them.

Key terms

Our service runs on a 12-month term. Please read this summary before you sign up.

You pay a one-time build fee when you sign up, which covers the build and your first month. Your first monthly charge is 37 days after that payment, and your 12-month service term begins on that date, at a fixed monthly fee that will not rise during the term.

After 12 months, service continues month to month and you can cancel with thirty days' notice. If you cancel during the 12-month term, an early termination fee applies: three months of your monthly fee, or the rest of your term, whichever is less.

Your domain is yours. The website itself stays with WeAnchor and is licensed to you while your service is active.

About this website

Everything on this site is provided for information. Descriptions of our services are not an offer or a contract. The specific work, timeline, and fees for any engagement are set out in the agreement you review and accept in the WeAnchor Partner Portal at weanchor.studio, or in a written proposal we send you. If anything there conflicts with this page, that agreement wins.

How we work together

We design, build, and launch your website, then host and maintain it. You provide the raw material — logo, photographs, hours, menus, service lists — and you approve the design before we build and again before we launch.

We will tell you the timeline in writing before we start. Timelines assume you respond to approval requests promptly. If approvals stall, the timeline moves by the same amount, and we'll tell you when that happens rather than letting the date slip quietly.

Fees and billing

WeAnchor sells digital services only; nothing is shipped, and every payment is processed by Stripe. Your engagement has two parts: a one-time build fee, payable when you sign up, and a monthly service fee covering hosting, maintenance, and the ongoing care described in our Service Policy. The exact amounts are shown to you in the Partner Portal before you enter any payment details, and again on the agreement you accept. If we purchase a domain on your behalf, its cost is included in your build fee.

Your build fee covers the build and your first month. Your first monthly fee is charged 37 days after you pay the build fee, and your 12-month service term begins on the date of that first charge. For example, if you pay on 1 June, your first monthly fee is charged on 8 July and your term runs from 8 July. Your monthly fee is fixed for the whole of the term and will not increase during those 12 months.

When you pay the build fee you authorise us to save your card with Stripe and charge the monthly fee to it automatically. The monthly fee is billed in advance.

The 12-month term is a commitment. If you cancel before it ends, an early termination fee becomes due: three months of your monthly fee, or the fees remaining in your term, whichever is the lesser amount. It is charged to your saved card when your cancellation takes effect.

When the 12-month term ends, your service continues month to month. From then on you can cancel at any time with thirty days' written notice, and no early termination fee applies. After the 12-month term we may change the monthly fee by giving you thirty days' written notice; if you don't want the new fee, you can cancel within that notice period at your current fee, with no early termination fee.

Because our services are digital and work begins as soon as you sign up, the build fee is non-refundable once work has begun. Monthly fees for a billing period already begun are not refunded or prorated.

If a payment fails we will tell you and try again. If a payment remains unpaid for thirty days we may suspend the site until the account is current. We will always contact you before we suspend anything.

Written notice under these terms, including notice to cancel, means an email to founder@weanchor.io. We will send notices to the email address on your account.

What's yours, what's ours

Your domain is yours. It is registered in your name, in an account in your control, and it stays with you whatever happens between us — including if we bought it for you as part of your build.

Everything you give us stays yours: your logo, your photographs, your brand, your trading name, and any content you supply. So does everything your site collects for you — your customer enquiries and form submissions. We claim no ownership of any of it, and we will provide your enquiry records on request at any time.

The website itself — its design, its build, its code, and the copy we wrote for you — remains WeAnchor's work. While your service is active you have a non-transferable licence to use it: it runs on your domain, carries your brand, and serves your customers. The licence ends when the service ends. The website is not sold or transferred to you, and our design, code and the copy we wrote may not be copied or reused on any other site.

We also keep ownership of the underlying tools, frameworks, and reusable components we build with — the parts that are not specific to you.

What you're responsible for

That you have the right to use everything you send us — photographs, logos, trademarks, and text. That the information you give us is accurate. And that your business complies with the laws that apply to it. We build the site; we're not responsible for the legality of what your business does.

Hosting and maintenance

Where hosting and maintenance are part of your agreement, we keep the site online, patched, and backed up, and we make the content edits you ask for within the scope described in your proposal. We aim for continuous availability but cannot guarantee uninterrupted service — outages at hosting providers, domain registrars, and third-party services are outside our control.

Ending the engagement

During your 12-month term, you may end the service early by giving written notice and paying the early termination fee described above. After your term has ended, you can end the service with thirty days' written notice and no fee.

During the 12-month term we may end the service only for cause: a payment that remains unpaid for thirty days, content that is illegal or infringes someone else's rights, or a material breach of these terms that is not fixed within fourteen days of written notice. If we end the service for cause, no early termination fee is charged, but any amount already owing remains payable. After the term, either of us may end the service with thirty days' written notice.

When the service ends for any reason, your site is taken offline and we transfer your domain into your sole control within fourteen days, together with your customer enquiry records. The website itself is not transferred. Fees already paid are not refunded, and any amount owing when the service ends remains payable.

If you want to stay online elsewhere, tell us and we will hand over your domain promptly so you can rebuild wherever you choose, using your own materials.

Warranties and liability

We do our work carefully and to a professional standard. Beyond that, this website and our services are provided without warranties of any kind, express or implied.

We do not guarantee business results. We cannot promise a specific number of visitors, phone calls, bookings, customers, or any particular search ranking. Anything we say about outcomes is an expectation, not a commitment.

To the fullest extent the law allows, our total liability for any claim arising out of our services is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential losses, including lost profits or lost business.

Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts serving Pinellas County, Florida.

Changes

We may update these terms. The version in effect is the one posted here on the date you use the site.

Contact

WeAnchor LLC · founder@weanchor.io